One of the kind of dirty secrets of public servants is that, for the most part, citizens don't have any legal right to complain about how police allocate their resources. As a practical matter, citizens can do jack and shit regarding foot-dragging by the police.
This reminds me somewhat of an old story from New York. NYC houses the UN, and diplomats from certain countries like to flout their diplomatic immunity by illegally parking and refusing to pay tickets. Nothing the courts can do to force diplomats to pay up. The Russians are the worst offenders: they currently owe NYC something in the vicinity of $20m in unpaid tickets. The Russians got taken down a peg, though, when NY cops started parking in the Russian delegation's assigned spots at the UN, then refusing to move the cars when the Russians complained about it.
(Hillary Clinton had to intervene on behalf of the Russian delegation to get the police to stop. Still not sure whether they've paid up yet.)